A guide to Numeris' Meter Panel


BBM Canada is now Numeris! While we're excited about our new look, it's just our name that has changed. Our organization will continue to provide the same important television and radio audience information to our members.

If you've come to this page, we can assume you've been invited to participate in our Meter Panel. Thanks for joining us!


What's it all about?

Our Meter Panel comprises a group of randomly selected households whose individual members are requested to carry special electronic devices – Personal People Meters (PPM) – in order to track their radio listening and TV viewing habits. The data gathered by these devices is automatically downloaded at the end of each day, then processed by Numeris and released to members electronically.

Easy to use, the PPM automatically detects what you listen to on the radio and watch on TV by picking up encoded signals sent out by broadcasters. These signals are silent to the human ear.

While your PPM can detect a station's signal if sound is coming from your radio or TV, rest assured it will not detect or record human conversation or any other household sounds.

You should note that we combine your data with that of other panel members to produce ratings about groups of people, not individual people or individual households, and we never disclose the names, addresses or phone numbers of panel members. In other words, your privacy will not be compromised.

How does it work?

On the top of each PPM there is a motion detector and a light. As long as you're wearing your PPM, the light will be green, and as long as the light is green, your PPM is working.

To participate in our Meter Panel, all you have to do is wear the PPM provided to you. Please note, it's essential that you always wear your own PPM rather than one belonging to another member of your household. We understand carrying the PPM every day may be challenging for kids. The video below offers some tips to make carrying the PPM easier for your family, especially if you have young children.


In order for us to accurately capture your radio and TV habits, we ask that you wear your PPM as you go about your daily activities from the moment you wake up. That means wearing it at home, in the car, at work, at school, out shopping, etc.

At the end of each day, simply place your PPM into the portable charger provided and it will be ready to record your media exposure the next day.


Getting started

If you don't have it yet, you should soon be receiving a box containing your PPM equipment. Look at the accompanying Quick Start Guide for step-by-step instructions on how to set up the device for each household member. After charging your PPM for 12 hours, you'll be ready to go. Please remember to wear it all day and charge it at night.

Once set-up is complete, we suggest all participants review the How to Use Your Personal Meter Guide enclosed as it contains valuable information about being a meter panel member.

In your equipment box, you'll find a single Household Questionnaire, as well as one Panel Member Questionnaire for each member of your household. You'll also find a Certificate of Appreciation enclosed. This document outlines the confidentiality agreement between you and Numeris. Kindly return all completed questionnaires along with the Certificate of Appreciation in the postage-paid envelope provided.

Within a few days of receiving your equipment, a member of our Regional Panel Administration team will call to welcome you and let you know about the many incentives Numeris offers to participants, such as reward points, anniversary gifts and weekly/monthly gift and cash draws – because we want your experience with Numeris to be rewarding.

And one last thing; you'll find a token of appreciation inside your equipment box. Please enjoy with our thanks!

Need Help?

If you'd like to do a little self-help, you can browse the FAQ section.


Have a Question?

If you cannot find the answer you are looking for in our FAQs section, please send us your question



A member of your Regional Panel Administration Team will keep in touch with you by telephone, email or text – whichever you prefer!

If you have any questions during or after the set-up process, please give us a call or send us an email. Also, please reach out if you're going on holiday, if you're having equipment issues, or if the make-up of your household has changed in any way.

Panelists in Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island can reach us at:

t: 1.866.548.8991 or
e: meterpaneleast@numeris.ca


Panelists in British Columbia, Alberta, Saskatchewan and Manitoba can reach us at:

t: 1.866.730.7960 or
e: meterpanelwest@numeris.ca



 ‭(Hidden)‬ Catalog-Item Reuse